The largest inter-modal logistics provider in India was based on a pen and paper HR setup. They decided to take their human resource management online. Given it was a big decision, they were apprehensive and concerned about a solution that was inexpensive and fit their requirements seamlessly.
Client Overview
The company owns and operates a fleet of 20+ trains, 235 road-trailers and 10 reach-stackers at its rail linked terminals. They operate regular container train service from these `Dry Ports to the maritime ports at Nhava Sheva (J N Port), Mundra (MICT and MPSEZ) and Pipavav (GPPL), transporting import and export containers. They have the largest number of container trains among private container train operators.
Pain Areas
- This was the single largest initiative taken by the company.
- The expectations were high when it came to their first online Human Resource Management System (HRMS).
- With a pen and paper setup, the biggest challenge was disorganized record keeping and discipline.
- They were hoping that automation would help in eliminating that aspect completely.
Solution
- This customer chose to go with Minerva HRMS. The software was provided as a SAAS (Software as a service) posting.
- The implementation was designed with all functionalities included with minimal customizations.
- 90% of the entire module was used without any customizations at all.
- The HRMS functionalities are designed on a 'pay as you use' basis for the customer.
Benefits
- Ready MIS Reports. Information was ready for analysis whenever needed.
- For offline data processing, the company used to rely upon a team of 2 HR associates. Once Minerva HRMS was online, this team was utilized for other responsibilities. Data processing was completely automated.
- Features such as the online HR profile, Performance Management Tools, Report enrichment options etc were tremendously effective for the company to improve their overall HR processes.
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